The Combination Method for the Service Parameters of Product-Service Systems
To realize the optimum parameters combination of product-service systems, a method based on the customer demands was referred. Firstly the customer demands and characteristic were divided into three types. Secondly using the combination of quantitative and qualitative method, the model of different customer satisfaction function to meet the various demands was established through data fitting. Finally more accurate and reasonable parameter combination model was achieved by building the optimal design model to meet the customer demands. Taken the grader company as an example, the validity of this method was proved.